Haneda Excel Hotel Tokyu Haneda Airport Terminal 2

Very nice property adjacent to terminal 2 which was amazing. The Japanese people are so,polite & gracious. Our only complaint is the the front desk staff should have someone working that can speak English. It was very hard to communicate with anyone at the front desk. They couldn’t understand us & we couldn’t understand them. Seeing it is an International airport with adjacent hotel it is important to be able to have good communication with your hotel guests.

We arrived in Tokyo close to midnight, & we were thankful that we could easily get to our hotel rooms to have a good night’s rest. The rooms were surprisingly quiet, and the staff at the front desk were so warm & welcoming. We also appreciated the vending machines which allowed us to get sandwiches & other simple food & drink options even though it was so late. Although we arrived at Terminal 1, it was also really easy to take a free shuttle to Terminal 2, with signages along the way to point us in the right direction.

Perfect location for early/late flight. Good room size and clean. Easy access to other terminals. They kept my luggage that forwarded 4 days in advance of my stay which was so good

Extremely convenient being within the airport if you have an overnight layover. The room was very clean and the staff was very helpful during check-in and check-out. The restaurant within the hotel is a much better choice than many of the other airport eateries.

By the end of a long first trip to Japan we wanted to stay convenient to the airport and have a stressless departure. This hotel has Terminal 2 right outside the lobby so the location was fabulous. Even if you are using Terminal 1 or 3, there is convenient access to the free airport shuttle not far from the hotel lobby. There is an early check-in (2 pm) and a 11 am check out so there is ample opportunity to spend terminal time relaxing in the room. The room was spacious and the beds very comfortable. The staff could not be more attentive. Rather than wait in a line at check-out a staff member came over to the line to check us out promptly. Couldn't ask for a better last night in Japan before embarking on our long journey home.